As of July 1, 2001 CyberDyne Industries is changing the support policy for CaseWizard™.
The new support pricing structure is as follows:
| Support Package |
Phone
|
Web
|
Fax
|
EMail
|
Per
Incident
|
Issues
|
Cost
|
| Standard |
No
|
Yes
|
No
|
Yes
|
Yes
|
3
|
$300
|
| Premium |
No
|
Yes
|
Yes
|
Yes
|
Yes
|
6
|
$600
|
| Pay Per Incident |
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
1
|
$150
per hour |
For telephone support add $150.00 to the price of either support package.
We are adding technical support issues to our website as they happen. Please check the website first to see if your question has already been answered (www.casewizard.com).
Support will be provided free of charge for the first 30 days after installation/purchase.
If you purchase a support pack within 30 days of purchasing CaseWizard, the following support schedule will apply:
| Support Package |
Phone
|
Web
|
Fax
|
EMail
|
Per
Incident
|
Issues
|
Cost
|
| Standard |
No
|
Yes
|
No
|
Yes
|
Yes
|
3
|
$250
|
| Premium |
No
|
Yes
|
Yes
|
Yes
|
Yes
|
6
|
$450
|
| Pay Per Incident |
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
1
|
$150
per hour |
For existing CaseWizard users, the discounted pricing will be in effect until July 31, 2001. After July 31, 2001 the support schedule will revert back to the standard support price.
Don't wait and have to pay more!
For more information or to purchase a support pack, please contact us using the following methods:
Secure Web Ordering
https://secure.casewizard.com
Telephone
678.546.0018 Sales
877.926.8367 Toll Free
678.546.9745 Fax
Mail
P.O. Box 2009
Suwanee, Georgia 30024